Thursday, December 30, 2004
lucky day. despite an otherwise bad day at work, the vending machine gave me two cheddar sun chips for the price of one.
Wednesday, December 29, 2004
US Air delivered my bag tonight at about 10:30pm. They offer no way to check on the status other than their website for request, which I sent requests to 3 times:
Try #1 response:
I suggest others, and i know there were a lot of others, who experienced this, to write and ask for your money from US Air.
Try #1 response:
Thank you for contacting US Airways about your baggage. We apologize that you have been without your luggage and we thank you for your patience. We have checked your file record and see that your luggage has arrived and scheduled for delivery.Try #2 response:
The service handling your luggage normally delivers within 4 to 6 hours, however due to a larger volume of bags scheduled for delivery today, that window may be extended.
nothingTry #3 response:
Thank you for contacting US Airways about your baggage. We apologize for any inconvenience you may have experienced.And 54 hours after my arrival, my bag was delivered to my door. Note that the 800 number they provide does not allow you to speak to a person, and does not allow you to be put on hold and wait for a person, they simply disconnect you. So really there is no way to check the status of your bag. This has be be the worst customer support i've ever experienced.
At this time, we are unable to respond to your e-mail. Please contact the Passenger Baggage Call Center at 1-800-371-4771 for further assistance.
We appreciate your continued support of US Airways.
I suggest others, and i know there were a lot of others, who experienced this, to write and ask for your money from US Air.
Monday, December 27, 2004
i have an over 50% luggage loss rate when flying usair. of course, i wasn't alone this holiday weekend. they lost my luggage both going to and returning from pittsburgh.
Saturday, December 25, 2004
Wednesday, December 22, 2004
Monday, December 20, 2004
i finished the davinci code last night. it was a pretty good book. he had to have done a lot of research...enough to make it believable for a novel. the end had a special surprise for me as i had been to the chapel outside of edinburgh it reference. it was cool to have an actual memory of many of the places in the book: paris, the louvre, london, rosslyn.
12°F, bloody cold. scotland gets a bad rap, but it rarely gets this cold.
ironically, the subtalk subway ad of the day is for conair.
ironically, the subtalk subway ad of the day is for conair.
Saturday, December 18, 2004
Friday, December 17, 2004
Wednesday, December 15, 2004
Monday, December 13, 2004
Tuesday, December 07, 2004
Sunday, December 05, 2004
went to ini ani for tea and to do some reading. it really does have a nice atmosphere. they have wireless access there, so i may be spending more time there w/ my laptop. some girl saw my pittsburgh glass center t-shirt and asked me if that is where i was from. turns out she's a pittsburgh native too. i finished reading Disgrace - a very well crafted book.
last night was my first trip to brooklyn. e, j, and i went to a party at e's girlfriend's place. the party was fun, met several cool people. and it was interesting to see what brooklyn was like. park slope, the neighborhood we were in, seemed pretty nice, and just a touch more laid back than manhattan. it probably wouldn't be a bad place to live as long as you were close enough to the subway.
Saturday, December 04, 2004
i just got back from my friend e.'s soccer game. he coaches a team of U-8's. his team is awesome; he's taught them well how to pass and keep the field open. at that age it is quite a feat, and the payoff is in the 8-0 games they win.
it was a great day to be out. clear and crisp, the sun shining, the wind bitter. people looked beautiful bundled in their coats, scarfs wrapped high, sun in their eyes.
it was a great day to be out. clear and crisp, the sun shining, the wind bitter. people looked beautiful bundled in their coats, scarfs wrapped high, sun in their eyes.
Thursday, December 02, 2004
Wednesday, December 01, 2004
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